Root Academy ("we," "us," "our," or "Academy") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://rootacademy.in) or enroll in our courses and services.
By using our website or services, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.
Information We Collect
We collect information that you provide directly to us and information that is automatically collected when you use our website.
1.1 Personal Information You Provide
When you interact with Root Academy, we may collect the following personal information:
During Course Enrollment:
Through Website Forms:
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain technical information:
1.3 Payment Information
Payment details such as credit/debit card information, UPI IDs, or bank account details are collected and processed securely through third-party payment gateways. We do not store complete card details on our servers.
2. How We Use Your Information
We use the collected information for the following purposes:
2.1 To Provide Services
2.2 To Process Payments
2.3 To Communicate With You
2.4 To Improve Our Services
2.5 For Legal and Security Purposes
3. Legal Basis for Processing (India)
Under Indian data protection principles, we process your personal information based on:
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
4.1 With Service Providers
We may share information with trusted third-party service providers who assist us in:
These service providers are contractually obligated to protect your information and use it only for specified purposes.
4.2 With Educational Partners
If you enroll in courses involving external instructors, industry mentors, or partner organizations, we may share relevant information to facilitate your learning and placement assistance.
4.3 For Placement Assistance
With your consent, we may share your resume, qualifications, and contact information with prospective employers as part of placement support services.
4.4 With Parent/Guardian (for Minors)
If you are a minor, we may share your academic progress, attendance, and other relevant information with your parent or legal guardian.
4.5 For Legal Compliance
We may disclose your information if required by law, court order, government authority, or to:
4.6 Business Transfers
If Root Academy undergoes a merger, acquisition, sale, or restructuring, your information may be transferred to the new entity, subject to this Privacy Policy.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Retention Periods:
After the retention period, we will securely delete or anonymize your personal information.
6. Data Security
We implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Security Measures Include:
Disclaimer: While we take data security seriously, no system is completely secure. We cannot guarantee absolute security of information transmitted over the internet or stored on our systems. You acknowledge and accept this inherent risk.
7. Your Rights and Choices
You have the following rights regarding your personal information:
7.1 Access and Correction
You may request access to your personal information and request corrections to inaccurate or incomplete data by contacting us at business@dzinepixel.com.
7.2 Data Deletion
You may request deletion of your personal information, subject to:
7.3 Withdrawal of Consent
You may withdraw consent for certain data processing activities (e.g., marketing communications) at any time by contacting us or using opt-out links in emails.
7.4 Opt-Out of Marketing
You may opt-out of promotional emails, SMS, or calls by:
Note: You cannot opt-out of essential service communications (e.g., course updates, payment reminders).
7.5 Restrict Processing
You may request restriction of certain data processing activities under specific circumstances.
7.6 Data Portability
You may request a copy of your personal information in a structured, machine-readable format where technically feasible.
To Exercise Your Rights:Contact us at business@dzinepixel.com with your request. We will respond within 30 days.
8. Children's Privacy
Root Academy courses are open to individuals of all ages. For users under 18 years:
If we become aware that we have collected personal information from a minor without proper parental consent, we will take steps to delete such information promptly.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms, or services that are not operated by Root Academy. We are not responsible for the privacy practices of these third parties.
We encourage you to review the privacy policies of any third-party websites you visit. This Privacy Policy applies only to information collected by Root Academy.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your website experience and collect usage data.
10.1 What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us recognize your device and remember your preferences.
10.2 Types of Cookies We Use
Essential Cookies: Necessary for website functionality such as session management and security.
Performance Cookies: Collect anonymous data about website usage to improve performance, such as Google Analytics.
Functional Cookies: Remember your preferences and settings to enhance user experience.
Marketing Cookies: Track your activity for advertising and promotional purposes, such as Facebook Pixel and Google Ads.
10.3 Managing Cookies
You can control or delete cookies through your browser settings. However, disabling certain cookies may affect website functionality.
For detailed information, please refer to our separate Cookie Policy at https://rootacademy.in/cookie-policy.php.
11. International Data Transfers
Root Academy operates primarily in India. However, some service providers such as cloud hosting and analytics tools may be located outside India, which may involve transferring your data internationally.
When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
12. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Changes will be effective immediately upon posting to our website with an updated “Last Updated” date.
We encourage you to review this Privacy Policy periodically. Continued use of our website or services after changes constitutes acceptance of the revised policy.
For significant changes, we may notify you via email or website notification.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Root Academy
Plot No. 203, MIG-II, Nandankanan Road, Kanan Vihar, Phase-II, Patia, Bhubaneswar, Odisha 751024
Email: business@dzinepixel.com
Website: https://rootacademy.in
14. Grievance Redressal
In accordance with Indian data protection laws and the Information Technology Act, 2000, we have appointed a Grievance team to address privacy concerns:
Email: business@dzinepixel.com
Response Time: We aim to respond to grievances within 30 days.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy and consent to our data collection and usage practices.